---
Activities:
  Activity-299aee057103d7ee222327d4fbba238b:
    ActivityDialogs:
    - ActivityDialog-2f8d30fac5a24999127177b0a9e65533
    ChangeTime: 2023-05-19 12:45:20
    Config:
      ActivityDialog:
        '1': ActivityDialog-2f8d30fac5a24999127177b0a9e65533
      Scope: Process
      ScopeEntityID: Process-6460a3e5aa27b917fc326f619162204c
    CreateTime: 2023-05-19 12:31:20
    EntityID: Activity-299aee057103d7ee222327d4fbba238b
    ID: 5
    Name: New user data
  Activity-adaaa2c45b666b495138072b17224f81:
    ActivityDialogs:
    - ActivityDialog-d8b88855db16604ddca6e40eee9ab807
    ChangeTime: 2023-05-19 13:10:29
    Config:
      ActivityDialog:
        '1': ActivityDialog-d8b88855db16604ddca6e40eee9ab807
      Scope: Process
      ScopeEntityID: Process-6460a3e5aa27b917fc326f619162204c
    CreateTime: 2023-05-19 12:31:35
    EntityID: Activity-adaaa2c45b666b495138072b17224f81
    ID: 6
    Name: Pending registration
  Activity-f409b98f89ac0621481dd8498fabf712:
    ActivityDialogs: []
    ChangeTime: 2023-05-19 12:33:28
    Config:
      Scope: Process
      ScopeEntityID: Process-6460a3e5aa27b917fc326f619162204c
    CreateTime: 2023-05-19 12:33:28
    EntityID: Activity-f409b98f89ac0621481dd8498fabf712
    ID: 7
    Name: New contact informed
ActivityDialogs:
  ActivityDialog-2f8d30fac5a24999127177b0a9e65533:
    ChangeTime: 2023-05-19 12:45:09
    Config:
      DescriptionLong: The following data will be recorded by an agent for use with
        your organization. All users requested here have access to create tickets
        for your organization, manage their requests and requests from others within
        your organization.
      DescriptionShort: Enter new contact data.
      FieldDetails:
        DynamicField_PreProcUserEmail: &1
          DefaultValue: ''
          DescriptionLong: 'Enter a valid e-mail address for contact with the user. '
          DescriptionShort: Contact person's email address
          Display: '2'
        DynamicField_PreProcUserFirstname: &2
          DefaultValue: ''
          DescriptionLong: Enter the contact persons first name as shown on a valid
            form of identity.
          DescriptionShort: Contact person's first name.
          Display: '2'
        DynamicField_PreProcUserLanguage: &3
          DefaultValue: ''
          DescriptionLong: This language will be used in notifications and for the
            customer inteface.
          DescriptionShort: Users preferred language.
          Display: '2'
        DynamicField_PreProcUserLastname: &4
          DefaultValue: ''
          DescriptionLong: Enter the users family name as found on a valid form of
            identification.
          DescriptionShort: Contact person's last name
          Display: '2'
        DynamicField_PreProcUserPhone: &5
          DefaultValue: ''
          DescriptionLong: Enter a valid telephone number where the contact can be
            reached during business hours.
          DescriptionShort: Contact person's telephone number.
          Display: '2'
      FieldOrder:
      - DynamicField_PreProcUserFirstname
      - DynamicField_PreProcUserLastname
      - DynamicField_PreProcUserLanguage
      - DynamicField_PreProcUserEmail
      - DynamicField_PreProcUserPhone
      Fields:
        DynamicField_PreProcUserEmail: *1
        DynamicField_PreProcUserFirstname: *2
        DynamicField_PreProcUserLanguage: *3
        DynamicField_PreProcUserLastname: *4
        DynamicField_PreProcUserPhone: *5
      Interface:
      - CustomerInterface
      Permission: ''
      ProcessEntityID: ''
      RequiredLock: ''
      Scope: Process
      ScopeEntityID: Process-6460a3e5aa27b917fc326f619162204c
      SubmitAdviceText: Submissions must first be confirmed and data entered.
      SubmitButtonText: Request access
    CreateTime: 2023-05-19 12:42:13
    EntityID: ActivityDialog-2f8d30fac5a24999127177b0a9e65533
    ID: 4
    Name: Contact data form
  ActivityDialog-d8b88855db16604ddca6e40eee9ab807:
    ChangeTime: 2023-05-19 12:47:45
    Config:
      DescriptionLong: Change the customer of this ticket, to the newly registerd
        customer, and send a mail to the customer to finalize customer registration.
      DescriptionShort: Send a confirmation email to the customer.
      FieldDetails:
        CustomerID: &6
          DefaultValue: ''
          DescriptionLong: ''
          DescriptionShort: ''
          Display: '2'
        State: &7
          DefaultValue: closed successful
          DescriptionLong: ''
          DescriptionShort: ''
          Display: '0'
      FieldOrder:
      - CustomerID
      - State
      Fields:
        CustomerID: *6
        State: *7
      Interface:
      - AgentInterface
      Permission: ''
      ProcessEntityID: ''
      RequiredLock: ''
      Scope: Process
      ScopeEntityID: Process-6460a3e5aa27b917fc326f619162204c
      SubmitAdviceText: ''
      SubmitButtonText: ''
    CreateTime: 2023-05-19 12:47:45
    EntityID: ActivityDialog-d8b88855db16604ddca6e40eee9ab807
    ID: 5
    Name: Send confirmation mail
Process:
  Activities:
  - Activity-299aee057103d7ee222327d4fbba238b
  - Activity-adaaa2c45b666b495138072b17224f81
  - Activity-f409b98f89ac0621481dd8498fabf712
  ChangeTime: 2023-05-19 12:59:49
  Config:
    Description: Register a new user for your company. After submitting your request,
      a service agent will register the new contact person for you, and inform them
      via mail.
    Path:
      Activity-299aee057103d7ee222327d4fbba238b:
        Transition-af5278d6216cc6f5632554f019feeb41:
          ActivityEntityID: Activity-adaaa2c45b666b495138072b17224f81
      Activity-adaaa2c45b666b495138072b17224f81:
        Transition-dc1f251198e9911f55fa42ccb81dc8d4:
          ActivityEntityID: Activity-f409b98f89ac0621481dd8498fabf712
          TransitionAction:
          - TransitionAction-cc6c018a7c56527c8327a6714e0f8026
          - TransitionAction-a0a0ec797fbb2b441547cbac1ab5ccc2
      Activity-f409b98f89ac0621481dd8498fabf712: {}
    StartActivity: Activity-299aee057103d7ee222327d4fbba238b
    StartActivityDialog: ActivityDialog-2f8d30fac5a24999127177b0a9e65533
  CreateTime: 2023-05-19 12:31:00
  EntityID: Process-6460a3e5aa27b917fc326f619162204c
  ID: 2
  Layout:
    Activity-299aee057103d7ee222327d4fbba238b:
      left: '156'
      top: '79.4031372070312'
    Activity-adaaa2c45b666b495138072b17224f81:
      left: '475'
      top: '83'
    Activity-f409b98f89ac0621481dd8498fabf712:
      left: '797'
      top: '80'
  Name: Customer user registration
  State: Active
  StateEntityID: S1
  TransitionActions:
  - TransitionAction-a0a0ec797fbb2b441547cbac1ab5ccc2
  - TransitionAction-cc6c018a7c56527c8327a6714e0f8026
  Transitions:
  - Transition-af5278d6216cc6f5632554f019feeb41
  - Transition-dc1f251198e9911f55fa42ccb81dc8d4
TransitionActions:
  TransitionAction-a0a0ec797fbb2b441547cbac1ab5ccc2:
    ChangeTime: 2023-05-19 13:21:14
    Config:
      Config:
        Body: Hi <OTRS_CUSTOMER_DATA_UserFirstname> <OTRS_CUSTOMER_DATA_UserLastname>,  A
          new user has been registered for you by your organization. Go to <OTRS_CONFIG_HttpType>://<OTRS_CONFIG_FQDN>/<OTRS_CONFIG_ScriptAlias>customer.pl
          and use the lost password option to reset your password.  -- <OTRS_CONFIG_NotificationSenderName>
        Charset: utf=8
        From: <OTRS_CONFIG_NotificationSenderEmail>
        HistoryComment: Registration Email
        HistoryType: SendAutoReply
        IsVisibleForCustomer: '1'
        Loop: '1'
        MimeType: text/html
        NoAgentNotify: '1'
        SenderType: system
        Subject: Activation Mail
        To: <OTRS_CUSTOMER_DATA_UserEmail>
        UseTicketHook: '0'
      Module: Kernel::System::ProcessManagement::TransitionAction::ArticleSend
      Scope: Global
    CreateTime: 2023-05-19 12:59:13
    EntityID: TransitionAction-a0a0ec797fbb2b441547cbac1ab5ccc2
    ID: 7
    Name: Send message to new contact person.
  TransitionAction-cc6c018a7c56527c8327a6714e0f8026:
    ChangeTime: 2023-05-19 12:49:25
    Config:
      Config:
        Lock: unlock
      Module: Kernel::System::ProcessManagement::TransitionAction::TicketLockSet
      Scope: Process
      ScopeEntityID: Process-6460a3e5aa27b917fc326f619162204c
    CreateTime: 2023-05-19 12:49:25
    EntityID: TransitionAction-cc6c018a7c56527c8327a6714e0f8026
    ID: 6
    Name: Unlock ticket
Transitions:
  Transition-af5278d6216cc6f5632554f019feeb41:
    ChangeTime: 2023-05-19 12:32:57
    Config:
      Condition:
        '1':
          Fields:
            State:
              Match: new
              Type: String
          Type: and
      ConditionLinking: and
      Scope: Process
      ScopeEntityID: Process-6460a3e5aa27b917fc326f619162204c
    CreateTime: 2023-05-19 12:32:57
    EntityID: Transition-af5278d6216cc6f5632554f019feeb41
    ID: 5
    Name: Contact data recorded (state = new)
  Transition-dc1f251198e9911f55fa42ccb81dc8d4:
    ChangeTime: 2023-05-19 12:34:22
    Config:
      Condition:
        '1':
          Fields:
            State:
              Match: closed successful
              Type: String
          Type: and
      ConditionLinking: and
      Scope: Global
    CreateTime: 2023-05-19 12:34:22
    EntityID: Transition-dc1f251198e9911f55fa42ccb81dc8d4
    ID: 6
    Name: Contact entered (state = closed successful)
